FAQs

  • On our product listings, we include detailed compatibility information for each accessory. Make sure to check the specifications and descriptions to match the accessory with your specific Big Green Egg model.

  • We offer a diverse range of Big Green Egg accessories, including stainless steel cooking grids, heat deflectors, grill covers, ash tools, and temperature gauges. Browse our storefront to find the perfect tools to enhance your grilling experience.

  • Yes, once your order is shipped, we will provide you with a tracking number. You can track your shipment directly through the provided tracking information.

  • For help with installation or to get the best out of your accessories, visit the product guide. If you need further assistance, feel free to contact our customer service team.

  • If you receive a defective or incorrect item, please contact us. We will assist you with a return or exchange. Our customer service is committed to ensuring your satisfaction.

  • Yes, all our Big Green Egg accessories come with a one-year warranty covering manufacturing defects. If you encounter any issues within this period, please reach out to us for support.